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Welcome to Rawlings Baseball Sale (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.buyglovesbaseball.com and all purchases made through our site. By accessing our website and making purchases, you agree to be bound by these terms.

1. Our Customers

We specialize in serving baseball and softball enthusiasts including:

  • Serious players seeking professional-grade equipment
  • Youth athletes and their parents
  • Coaches and team organizers
  • Fastpitch and slowpitch softball players

2. Website Use

User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making purchases
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the proper working of our website

Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

3. Products and Services

Product Descriptions

We offer premium baseball and softball equipment including:

  • Baseball Gloves (Youth and Adult)
  • Fastpitch and Slowpitch Softball Gloves
  • Baseballs and Softballs
  • Batting Helmets

We make every effort to display our products accurately, but colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

Availability

All products are subject to availability. We may limit quantities and reject orders at our discretion.

4. Orders and Payments

Order Process

When you place an order:

  1. You will receive an order confirmation email
  2. We process orders within 1-2 business days (excluding weekends and holidays)
  3. You will receive shipping confirmation with tracking information

Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge your selected payment method for the total order amount, including taxes and shipping.

Pricing

All prices are in US Dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

Shipping Options

We ship to most global destinations (excluding some Asian and remote regions):

Standard Shipping ($12.95):

  • Carrier: DHL or FedEx
  • Delivery time: 10-15 business days after shipping

Free Shipping (orders over $50):

  • Carrier: EMS
  • Delivery time: 15-25 business days after shipping

Note: Delivery times are estimates and may vary based on destination and customs processing. We cannot guarantee delivery dates for international orders.

International Orders

Customers are responsible for:

  • Any customs duties, taxes, or fees imposed by your country
  • Providing accurate shipping information
  • Complying with all import regulations

6. Returns and Exchanges

Return Policy

We accept returns within 15 days of delivery for most items, provided:

  • Item is in new, unused condition with original packaging and tags
  • Return request is initiated within 15 days of delivery
  • Proof of purchase (order number) is provided

Important: For safety and hygiene reasons, batting helmets cannot be returned or exchanged unless defective.

Return Process

  1. Email [email protected] with your return request
  2. We will provide return authorization and instructions
  3. Ship the item to: 3115 Cherokee Dr, Fayetteville, US 72701
  4. Include your order confirmation and RMA number

Refunds

Refunds will be issued to your original payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

7. Warranties and Liability

Product Warranty

All Rawlings products come with manufacturer warranties against defects in materials and workmanship. For warranty claims, please contact the manufacturer directly.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect, use, and protect your personal data.

9. Governing Law

These Terms shall be governed by the laws of the State of Arkansas, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified Terms.

11. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 3115 Cherokee Dr, Fayetteville, US 72701

Thank you for choosing Rawlings Baseball Sale!